Report infringement
If something on a bubble uses your work or your trademark without permission, tell us and we’ll look at it. The quickest way is the report form (choose “Copyright or trademark”). You can also email copyright@bubbleme.bio.
So we can act, tell us:
- the work or trademark you say is infringed (a link or a short description);
- exactly where it is on bubbleme: the bubble’s address and the link, image or block;
- your full name and email, and who you act for if you aren’t the owner;
- why you believe the use isn’t allowed;
- that the information you’ve given is true, and that you own the work or trademark or are allowed to act for the owner.
On the report form, put the work or trademark, why the use isn’t allowed, and who you act for into the details box.
We’ll confirm we’ve got your report by email: straight away if you use the report form, or within 2 business days if you email us. A person on our team decides. We usually decide within 7 days, and we tell you what we decided. If we agree the use infringes, we take the bubble down (or remove an uploaded font) and tell the owner why.
Please only report things you have good reason to believe infringe. Making false claims about someone’s content can expose you to legal action by them.
What the bubble’s owner sees
When we look into a copyright or trademark report, or take a bubble down after one, we tell the bubble’s owner why. We pass on your name and what the claim is about, so they can answer or know who to deal with. We don’t pass on your email or phone number unless you say we can.
If you think we got it wrong
If your bubble was taken down and you believe you’re allowed to use the material, use the appeal link in our email, or reply to it, within 6 months. Tell us what was removed and why you think you can use it. For example, you may have a licence or the owner’s permission, or the use may be fair dealing under the Copyright Act 1968 (Cth), such as criticism, review, parody or reporting news.
We’ll send your reply to the person who complained and give them a chance to respond. If we’re satisfied you’re allowed to use it, or the complaint is withdrawn, we lift the takedown so you can publish your bubble again from the Editor. We don’t put content back just because time has passed.
We can’t decide copyright or trademark disputes the way a court can. If it isn’t clear who is right, the content stays down and we’ll tell you both. Either of you can take it to court or to the owner directly.
Repeat infringers
We close the accounts of people who repeatedly infringe. As a rule, a third upheld copyright or trademark decision against the same account within 12 months closes it. Reports that are withdrawn, or that we decide were wrong, don’t count.
Which law applies
bubbleme is run from Australia, and we handle reports under Australian law. People outside Australia can use the same form.